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Can we build this video in parts?

  • Android
  • iOS
  • Project lead
  • Shipped

Freeletics is a Munich-based fitness app that delivers AI-powered, personalized training programs that fit your goals.

No gym, no equipment required. With over 54 million registered users worldwide, it's one of Europe's most recognizable fitness platforms.

“This is not going to scale if we keep doing it the same way. We need to break it down.”

[I kept saying]

Problem

The license on nine foundational exercises expired, and every video had its instructions burned in.

  • Every new exercise or language meant a new shoot, with no fixed studio and no consistency between shoots
  • New exercises cost too much to make, so new programs didn’t ship
  • A new language took up to two months, too slow to keep up with fitness trends
The old experience consisted of a video with instructions — each video was translated into 11 languages.
The new experience lets users view exercises from different angles and control the video playback speed.

Key contributions

  • Led the video system end to end, with 20+ people across coaching, engineering, product, marketing, localization and support, around one direction: build every video in parts.
  • Started from evidence nobody had read. I went through years of support feedback in email, Facebook and Instagram, then ran 12+ interviews myself on lighting, sound, angle and whether the movement reads, all before we designed anything.
  • Took the instructions out of the video. Angle and speed became player controls, so a new language stopped meaning a new production. Localization went from 2 months to 4 days.

Impact

Measured three months after launch, against the metrics we agreed with Product before the final iteration.

80%
lower total video production budget
+19.4%
weekly training retention
2×
more training programs offered
4 days
to localize a new language, down from 2 months
< 2 weeks
to produce a new video, down from a 4–5 month production cycle

Retention and program growth are shared results of the video system and Freeletics’ modular training platform, rebuilt by the wider team at the same time.

User impact

I started this project by reading years of complaints in our support inbox and social channels. After launch, the same channels started saying thank you. People named exactly what they had asked for: clearer form to avoid injuries, multiple angles, no music cutting into their playlist, and women performing the hard workouts too. The 80% saving and the happier community came from the same decision.

A user is glad to see a woman performing burpees in the new video guide, and calls the mix of boys and girls in the new videos a step towards a more feminist view of sports.
Instagram comment: great update, loves the looping clips from multiple angles, much clearer and cleaner than the old videos.
Instagram comment: the new one is much better in everything, with no music interrupting your playlist, all instructions visible at once, and women no longer only shown doing the easier exercises.
Instagram comment: the new version is really good, the execution of the exercise is clearer and helps avoid injuries.
Instagram comment from a Freeletics athlete: trained with the new version, the white background and more demos with female athletes are welcome.
“She combines aesthetics with leadership, transparency, and structure.”
[Julian Genoud, Product Manager, Freeletics]

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